I would certainly report such behaviour directly to the staff - clearly it is completely unacceptable and I'm sure the reserve team would be horrified to hear of it, before taking the necessary steps. In such a situation, if safe to do so, a picture of the individual would be handy - it may well be that he is already known.
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Hi Kevin. Could you please send me an email to jon.carter@rspb.org.uk - if you could include a phone number that I can reach you on that'd be great. I'd like to have a chat with you about this incident, if that's OK. Thanks. Jon Carter, Visitor Experience Manager.
Must be the same person / or a similar kind of individual to the one we encountered 9 months ago. Usually visitors are extremely polite - but having encountered that one put us off from visiting - I have to admit. We were at the reserve on a weekly basis prior to this but the thought of travelling over an hour to encounter such behaviour has put us off, admittedly .... and sadly.
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