Community Upgrade Issue

Evert time I try to get into the upgrade Thread, I get signed out and can no longer reply to it because it becomes an interminable loop.

I do have a question though. 

Official RSPB says that there was nothing wrong when they did the Upgrade Test - therefore the Community must have looked like it did before the Upgrade otherwise alarm bells would have rung.

Therefore I cannot understand how alarm bells didn't ring when the Community came up looking like this.

It does suggest that the Technical Team really had no idea what the Community looked like before the Upgrade or they would have realised what was happening.

This could be the time to just stay signed out!

  • Hi  - please be assured that I have captured the issue with not having pagination. Please do let me know if you have any further issues that have not been captured. Thank you - Kylie 

  • Hi Kylie - I replied to your message but got a notification that the message could not be sent because you were not receiving messages and I had no authority to send you messages.

    I get logged out if I click on the RSPB Logo to go to go bak to the Main Community page.

    I get logged out if I click on the About tab to go back to the Upgrade messages after I have been on another page ( because I know clicking on the logo logs me out).

    I use an iMac and Safari browser but have not had this issue before.

    Yes I often have other browser tabs open, usually at least the RSPB Home page if I have entered the Community from there as the Community now opens in a new tab - a fairly recent feature after the Homepage was "improved".

  • Hi  - apologies, I have updated my settings now so you should be able to reply to me via DM. Thank you for the information - it's really useful in us trying to understand why you're experiencing this issue. I will relay this information back and hopefully we can get a resolution as soon as possible. Thank you for your patience while we try to rectify the problem. Thank you - Kylie 

  • Thanks Kylie, i've tried to click on the latest message on

    IMPORTANT: Upcoming Changes to the Community

    But all I get is a message saying "this page no longer exists". In fact that's what it's done since yesterday when I tried to find out what is going on.

    My moan about the old system & I'm sure it's the same here, is that there is no button to press to give a list of the sujets I have left messages on. I have a poor memory & coming on every few days, I don't know where I am & the subjects are long gone.

    Best wishes

    Hazel in Southwest France