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Resolved: Forum notifications not being sent

This thread is locked and will only be updated with progress on this issue.

The "E-mail me replies to this post" box tells the Community software to e-mail you when someone replies to posts you have made. However, there is a problem with the mail software that means these notifications are not being sent.

We are close to resolving this issue.

Got some feedback about our community? Let us know in the Feedback forum.

  • As part of the work to restore e-mail notifications, they were momentarily switched on today. This means some people may have received notifications from some old threads.

    We are planning to restore the notification system fully on Monday 13 June.

    Got some feedback about our community? Let us know in the Feedback forum.

  • We are pleased to report that the notification system is now working again. Apologies for the delay.

    Got some feedback about our community? Let us know in the Feedback forum.