Unfortunately, despite the best efforts of our technical team, the planned changes earlier in the week were not actually completed and it means we will be taking the Community down again this evening so the work can be completed.
The site will be offline between midnight tonight (Thursday 6th December) and 10am tomorrow (Friday 7th December).
Part of the work taking place is actually to move the RSPB Community from the United States, where it is currently hosted, to within the EU. We are aware than some of you have had concerns about where the content is stored and this move will be able to address some of those concerns. Following this move there will be no RSPB Community content or services hosted outside of the EU.
Other than the change of location the terms will remain unchanged and there will not be any need to re-accept them as the core service is not changing.
We’re sorry for the interruption to your community experience again tonight, this is part of a larger plan to improve the services we give all of our digital supporters.
Many thanks for your patience and understanding.
I've been absent for a good few days, and finally got back, and so far, it still is the mess it was before this last update!
I do think I can see a trend in the way threads are appearing, but it's not something I can easily describe in text.
Many thanks Elliott and glad everything went smoothly with transfer. Pleased to hear that our requests that haven't been implemented yet and further improvements are still under review and that you will keep us in the loop. It does help us enormously to receive these updates, rather than us stumbling in the dark and wondering what next, good to know what is being worked on and improvements that are still being considered for upgrade so look forward to the next update, thanks.
I'm very pleased to say that we had a successful evening and managed to complete the purpose of the downtime. Thank you for your patience and sorry for having to take the Community offline for a second time this week.
In response to a few of the other questions asked on this thread:
1. EU/UK/Brexit - We are not expecting to need to move the servers again following the outcome of Brexit, but if this position changes for any reason, we will of course let you know.
2. All the other changes that have been requested on the various threads are currently being fully reviewed with our Digital Experience team and Community partner, alongside all the other requests for changes, development and improvements for the whole RSPB website. Once a plan is confirmed we will share this.
Many thanks and I'm sure we'll be speaking again soon.
Looks like we're back, how did it go Elliott?
I do agree Bob. It happened with the last upgrade. Members left and it looked as though staff members of the RSPB where not interested in the community forum members opinions. Members left and it looks as though that could happen again. I am definitely not enjoying coming on the community right now. I always enjoyed coming on and reading the new threads and all the posts, but not now.
Whistling Joe said:We won't (shouldn't) see any changes over the Christmas/New Year period, there'll be a freeze on planned outages. Even IT chaps like a break to play with their new toys :-)
Exactly my point - the changes should have been planned so that everything was up, running and sorted before Christmas, New Year and the Big Garden Birdwatch. We are in danger of losing people or having to limp along with this until after the Garden Watch.
Bobs_Still_Retired said:We are running up to the Christmas period when a lot of the Community will have more leisure time , some of which might have been spent on the Community
We won't (shouldn't) see any changes over the Christmas/New Year period, there'll be a freeze on planned outages. Even IT chaps like a break to play with their new toys :-)
Whistling Joe said:Doesn't matter in the medium term, UK data laws are aligned with those across the EU, but are different in the US. It gets complicated if a UK company hosts UK data in the US, which is doubtless a significant driver to the data shift.
Agreed Joe (see also my post below about GDPR), we must have been typing our replies at the same time. Ian
Hi, with regard to the comments about the Brexit impact, my limited understanding is that this will depend on whether the UK continues to follow the GDPR post Brexit. I don't know the answer to that as, like the RSPB upgrade, I am trying very hard not to think about Brexit in the hope it goes away. Yours, the political correspondent Ian
TeeJay said:Given that we will be leaving the EU (or not) on 29th March 2019 should we still be concerned?
Doesn't matter in the medium term, UK data laws are aligned with those across the EU, but are different in the US. It gets complicated if a UK company hosts UK data in the US, which is doubtless a significant driver to the data shift.
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