I have decided to start this thread for discussing technical issues that come up rather than messing up the other threads.
I guess the first issue seems to be pasting Word text into posting boxes.
Recently we have had three threads lockup up as a result of posts involving Word text.
Tiger Signature
Out of interest B&B I once bought a Windows upgrade from a seller on Amazon. Long story but it turned out to be counterfeit. I notified Amazon and got a full refund.
I am sure Asda would want to know about your problem so I would definitely take it back if you have the receipt.
ChloeB & Tiger's Osprey Data
RtB thanks for the link to Libre Office. I use Open Office as I never got on with Word etc. Will look into it.
I wish I had not mentioned their name but was only trying to put it on my pc lol.
There might be an explanation and will ring Customer Services before I take it back. I will get a refund no bother.
I cannot get on with word also Chloe as rarely used it even at work. It is not user friendly for me.
I only said as problems with loading :) Totally innocent and appreciate all of your help today :)
I have LibreOffice but I don't get on with any of these huge programs that you need to go to college to learn how to use >:( What a performance just to change the font!!! I use WordPad for correspondence and have free "viewer" programs which you can download from Microsoft for reading Word, Excel, PowerPoint etc if other people send them to you.
IMAGICAT
I took the product back and was given my money back as the Manager did not want to give me another and said who's to know the others would not be the same as they were from the same batch.They have taken all off sale until they contact Microsoft. They want to know how an invalid product key.
Glad you took it back B&B. I hope they thanked you and apologised for all the inconvenience. Just goes to show that even normally reliable sources can and do go wrong from time to time.
Thanks Chloe but not really apologetic. I have bought Microsoft Office On-line for a bit more but can upgrade to 2013 when they put it on-line. Had problems again lol. Installing and then would not save in a file. Been on to the help desk again. What a carry on lol. Sorted now:) What a file I had to type in.
I need something I know that buisiness's can open.
Well done BB.. so you see as we said " you are not a MUG". Like ChloeB I would have hoped they compensated you for your time costs etc..
I expect you are relieved to have a refund any way..
Hope you have success with the other links we have given you, and today there are so many GOOD free, links around.It is always worth asking for any recommends, the best way, to ensure you do not get a dodgy download with loads of strings ( or worse) attached:)
Good Luck
Thanks Kate2 and everyone. I am ok until I need to download 2013 lol. I am defintately going to download a free link and try :) If more user friendly I will use and only use Microsoft if need to.