Do you think the cuts at the RSPB, are the reasons for the changes to this forum to save on money.

Do you think the cuts at the RSPB with 300 redundancies planned are the reasons for this rediculous upgrade to these forums and to save money as well.

Regards,

Ian.

Regards,

Ian.

  • Do you think the cuts at the RSPB with 300 redundancies planned are the reasons for this rediculous upgrade to these forums and to save money as well.

    No I don't. I suspect that the new Forum is one of 2 things:

    1: A licence or support issue as with the last change which meant that the RSPB had no choice but to change but preferred not to say so. That may also explain why the product wasn't really tested the way that it should have been if it was just meant to be a better customer experience. 

    2: Someone at the RSPB had the bright idea of updating the Forums. If they had that bright idea and brought in the new Forums without looking back over everything that "the users"  thought was wrong with the old Forums and without rigorous testing of the New Forum, then perhaps that person ought to be top of the alleged redundancy list.

    If the Community really was an issue I assume that they would have just dropped it and relied on the other Social Media sites that they make use of - Facebook, Twitter etc and stuck with using Blogs. Also they would not have been as quick to provide support as they have been this time. I for one, and I'm sure there are many others, would much rather they hadn't introduced this change but I have to say that they do seem to have taken on board many of our comments and are trying to both fix and communicate - both of which were sadly missing last Upgrade.

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    Cheers,

    Bob

    My Flickr: https://www.flickr.com/photos/bobs_retired_now/

  • I agree with Bob, Ian

    In fact this package with new software may have cost more than the old software package.

    I've told them via email that they didn't take into account that the old forum layout allowed for the conversational way we all used it rather than the way most forums are used.

    My Flickr photos

  • In reply to Alan.:

    I for one, and I'm sure there are many others, would much rather they hadn't introduced this change but I have to say that they do seem to have taken on board many of our comments and are trying to both fix and communicate - both of which were sadly missing last Upgrade.

    I also agree with what Bob and Alan have said.

    I agree with Bob, Ian

    In fact this package with new software may have cost more than the old software package. 

    Mmm can't seem to add more that one quote, something else for me to work on!!

    Beauty is in the eye of the beholder.

  • In reply to Catlady:

    I also agree with what Bob and Alan have said.
    I agree with Bob, Ian
    Do you think the cuts at the RSPB with 300 redundancies planned are the reasons for this rediculous upgrade to these forums and to save money as well.

    no problem with 3 quotes on a desktop (imac using Safari)

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    Cheers,

    Bob

    My Flickr: https://www.flickr.com/photos/bobs_retired_now/

  • I do not normally speak out in forums, but I feel I must address the level of vitriol levelled at RSPB with regard to the forum upgrade.

    Firstly let us speak about redundancies. Having been made redundant twice I know how devastating it is; both receiving the news and, more importantly, enduring the uncertainty during the drawn out process leading up to the announcement.

    These are peoples’ jobs and livelihoods; there are an awful lot of anxious and stressed out RSPB staff. Some compassion and understanding here people

    Secondly, I can’t speak for the rest of RSPB departments, but I do know that their IT pay is low. As an Ab Initio and Big Data expert I know that the pay at RSPB is roughly half that in industry.  Some of the IT staff are volunteers – working for free. We should feel privileged that we get the service we do.

    Thirdly, I have worked in IT for over 37 years and have extensive knowledge of how it operates. The response by RSPB IT staff is phenomenal. You’ve been able to give feedback; many companies would not have provided that capability. That feedback has been acted upon in an extraordinary timely manner.  Other companies would have told you to take it or leave it.

    Bear in mind that not everybody liked the way the old software worked, and were quite happy with the new software.

    The Community forums are a luxury and a privilege; something the RSPB doesn’t have to provide.

    What right do we have to be privy to the reasons why the forum software was changed? There are many business reasons why it might have been changed. The obvious being that the old software may have gone out of support, reaching its end of life or that the new licence fees were too exorbitant or that it was costing RSPB too much to support internally.

    These forums are an extraordinary resource that should be nurtured and cherished; rather than being trolled endlessly.  Change happens, live with it.

    Personally, I am bowing out of the forums until everything has calmed down. I may or may not see you all next year.

    Instead, I will concentrate on supporting RSPB in my own way:  I have just donated five giclée prints of my latest acrylic paintings to the community fund raising team. The team was thrilled to receive them yesterday. Hopefully the prints will raise a couple of hundred pounds for RSPB.

  • In reply to Angus M:

    rather than being trolled endlessly

    Hi Angus

    Yours is a well reasoned post.

    I have not previously posted to this thread as I agree with you & think the link being made between the forum upgrade & redundancies is not valid, however I think that you have gone a little bit too far in your use of the word trolled.

    Not being either an avid social media user nor techie, the word troll suggests to me some malicious intent e.g. deliberately being controversial or intentionally upsetting people. My limited experience of those that use the forums is that they are universally kind-hearted people who would be horrified at the thought that they were engaging in trolling.

    Just my tuppence worth, Ian