Hi folks, I just had a message from Debs saying she is having difficulty signing in to the RSPB website and she asked if I would post up her latest painting so you could all enjoy seeing it. This is what Deb emailed so hope someone can give her advice (which I can pass on via email) so she can get back on to the Community.
First Debs lovely latest painting and then her email stating the problems.
This is Debs email to me:
Hi Alan, yes, the first thing I told Debs is to clear out the cache, cookies and history but forgot to say try changing browser so I'll go back and suggest she try another one (not sure what browser she currently uses). Thanks so much Alan, I have said there are problems with the site and photos etc, but hopefully she will be able to log in soon. Thanks again :)
No Alan, she says the website says " sign in failed but account is pending or disabled " I will ask which browser she uses.
Ok Alan, I will tell her to try re-registering to see if that gets round the problem. I forgot you can still see the posts without signing in LOL thanks !
Oh, ok Alan, I will mention that to her, thanks so much for the help.
Thank you so much Alan for all your efforts, I hope Debs is able to get back on the Forum.
Glad to see Hazy managed to publish your painting, Debs and I'm glad you've been re-incarnated as Deborah!
Just seen this thread, well done on the painting Debs & to Hazy & Doggie for helping out.
Debs - have alerted web team, hopefully we can get this resolved for you, so doesn't happen again, now that you have a new account.